About Rajkumar WA button

OBJECTIVE!

  • Results-driven Healthcare Professional with a proven track record of effectively managing healthcare with administration, implementation, operations, optimizing patient care, and leading interdisciplinary teams. Seeking a dynamic leadership role to leverage my strategic planning, operational expertise, and commitment to quality improvement in delivering exceptional healthcare services.


CAPABILITIES / EXPERTISE!

  • Hospital Management, Administration, Operation, Implementation, Information Technology, Troubleshooting, Database Management, Quality Management and besides other areas in Healthcare.


ROLES HANDLED!

  • Healthcare IT Executive, Management Representative, Group Manager, Manager IT


PROFILE SUMMARY!

  • Dedicated and results-driven Healthcare Manager with 18+ years of experience in leading and managing healthcare facilities.
  • Proficient in handling diverse administrative tasks, implementing strategic initiatives, and ensuring compliance with healthcare regulations.
  • Proven ability to optimize operational efficiency and enhance patient care through effective leadership and team management.
  • Proven record of accomplishment of implementing and optimizing complex Healthcare Information Systems including LIMS, RIMS, HRIS, EMR, EHRs and other critical healthcare applications.
  • Experience in administering SQL database, managing user queries and other DBA activities.
  • Skilled in ensuring the security and compliance of healthcare data with a comprehensive understanding of regulatory requirements.
  • Skilled in leveraging technology to streamline healthcare processes, improve patient outcomes, and achieve organizational goals.
  • Strong communication, problem-solving, and decision-making abilities with a passion for driving positive change and delivering exceptional healthcare services.


About Experience

My Career Road Map...

Since 2021

Al Hayat, Oman

2018-2020

Mediheal, Kenya

×

Mediheal Group of Hospitals

Group Manager, from October 2018 – November 2019

  • Responsible to manage all IT Personal and responsible to all organization projects.
  • Interfaced with all ICT Managers & update changes in Healthcare Technology (HIMS/LIMS/RIMS/HRIS/EMR/QMS/ISMS)
  • Coordinated with doctors, nurses and other healthcare professionals to identify their issues and needs.
  • Collaborated with MRD for complete EMR and complete dashboards.
  • Managing the organization’s help desk (internal, external)
  • Ensure smooth delivery and operation of IT services by monitoring systems performance.
  • Liaising with other departments to determine and address their IT needs and requirements.
  • Planning and directing new hardware and software deployments.
  • Protecting sensitive data, systems, and applications from external threats.
  • Responsible for SQL Server Configuration, Database back up and restoration.
  • Identify the need for upgrades, configurations or new systems and report to upper management.
  • Complete statutory forms, Renewing licenses, handling other legal documents and Monitor the ongoing contracts with suppliers.
  • Identified relevant legislative requirements and assisted the top management in devising, documenting, implementing and monitoring the IT quality management system.
  • Assist in building relationships with vendors and creating cost-efficient contracts.

Thanks!!!

2007-2018

Apollo, India

×

Apollo Hospitals Group

Management Representative / IT Executive from November 2007 – October 2018

  • Steered planning, control, coordination and direction of quality management services in the hospital.
  • Monitored the quality control in the hospital through quality indicator, incidents reports.
  • Performed ISO and NABH internal auditing for quality management system.
  • Conducted root cause analysis and took necessary corrective actions in the department.
  • Experience in QMS, ISMS, NABH, JCI standards and attended several in-house training programs.
  • Led tasks of implementing plans for health programs, services and quality initiatives.
  • Assisted the Department Heads in policies, procedures and departmental manuals preparation for accreditation.
  • Prepared and submitted monthly reports to management regarding customer feedback, compliance and incidents.
  • Managed financial operations like planning budgets and authorized expenditures according to the requirements.
  • Implemented HIMS and ensured its maintenance operations.
  • Effectuated disaster recovery process and performed application data corrections/ quality checks/ ad hoc tasks using SQL Server Tools SSMS & SQL Server Agent.
  • Created users accounts, upgrading securities like Anti-Virus, Firewall; ensured IT Audit as per relevant SOPs.
  • Scheduled backups and ensured maintenance plans for disaster recovery solutions.
  • Collaborated with software, hardware vendors for purchasing, customization of Form, Reports and other IT Supplies.

Thanks!!!

2005-2007

CiBi, India

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CIBI SYSTEMS

Software Developer, from July 2005 to June 2007

  • As a Software Developer, my task is to develop the College Projects.
  • Also responsible for giving training to the new recruits.
  • VB 6.0 is used as a Front-End with Oracle, SQL Server 2000 as a Back-End.

Thanks!!!

2000-2002

Lakhotia, India

×

Lakhotia Infotech

Teaching Faculty cum Technical Executive, from July 2000 to October 2002

  • As a Teaching Faculty, My task is to give training to the new recruits in MS-DOS, C, C++, VC++, Visual Basic 6.0, Oracle, Microsoft Office, CorelDraw and Internet.
  • As a Technical Executive, I Supported in Installation, Configuration and Upgrading the Hardware/Software.

Thanks!!!

  • Organizations

  • Manager IT

    Al Hayat International Hospital >>> Since Feb' 2021

    Muscat, Oman

  • Group Manager

    Mediheal Group of Hospitals >>> Nov' 2018 - Nov' 2020

    Eldoret-Kenya, Rwanda

  • Management Representative

    Apollo Hospitals >>> Nov' 2007 - Oct' 2018

    Chennai, Vellore - Tamilnadu, India

  • IT Administration

    CIBI Systems >>> Jul' 2005 – Jun' 2007

    Vellore - Tamilnadu, India

  • IT Administration

    LCC Infotech >>> Jul' 2000 – Oct' 2002

    Vellore - Tamilnadu, India

  • About Education

  • Masters Degree - MBA

    Alagappa University >>> 2015

    Master of Business Administration in Hospital Management

  • Masters Degree - MCA

    Indira Gandhi National Open University >>> 2005

    Master of Computer Applications

  • Bachelors Degree - B.Sc.,

    University of Madras >>> 2000

    Bachelors of Science in Mathematics

  • About Certifications

  • Lead Auditor in QMS

    BSI Group India Pvt. Ltd. >>> 2018

    CQI & IRCA Certified ISO 9001:2015 Quality Management System

  • Lead Auditor in ISMS

    BSI Group India Pvt. Ltd. >>> 2017

    CQI & IRCA Certified ISO 27001:2013 Information Security Management System

  • Internal Auditor in QMS

    TUV SUD South Asia Pvt. Ltd. >>> 2017

    Internal Auditing for Quality Management Systems ISO 9001:2015

  • Database Administration

    SQL School >>> 2017

    Database Administrator in Microsoft SQL Server 2017

  • MCSA

    Microsoft >>> 2018

    Microsoft Certified Solutions Associate: SQL 2016 Database Administration

  • BLS & ACLS

    National Healthcare Provider Solutions >>> 2017

    Basic Life Support & Advance Cardiac Life Support

About Skills

HMS Implementation95%
DB Management93%
System Integration85%
Information Security80%
Web Management90%
QMS 900190%
ISMS 2700180%
Internal Audit95%
Troubleshooting90%
Microsoft Office, Outlook90%
Windows OS 10/1190%
Windows Servers 2016/201990%

Hospital Information Management System95%

Laboratory Information Management System95%

Radiology Information Management System95%

Medical Record Management System95%

Picture Archiving and Communication Systems95%

Design & Presentation100%

Administration Mail Servers, Control Panels90%

Vendors and Cost-Efficient100%

Manage Users and Computers100%

Administration Group Policy85%

DNS, VPN, Firewall75%

Database Backup and Restoration90%

Languages

English: ★★★★★

Tamil: ★★★★★

Contact WA button

Contact Number

+91 9789691400

Email

ravirajkalai@gmail.com

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